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Academic Services

The Academic Services oversees administrative tasks, including the organisation, information and certification of issues central to the undergraduate and graduate degree programmes and all procedures which are part of the educational process.

This service is under the supervision of a senior member of staff and has the following competencies:

    • Ensuring customer service;
    • Giving information on entrance conditions, enrolment and attendance of the School's post-secondary specialisation programmes, undergraduate degrees, post-graduate programmes and master's degrees;
    • Managing and answering requests and e-mails sent to this Office and ensuring all the paperwork necessary to notify students;
    • Working closely with the Economic and Financial Services, so as to collect all due fees for registrar's acts;
    • Dealing with the procedures resulting from applications for reimbursement, which is always done in close relation with the Economic and Financial Services;
    • Carrying out enrolment and admission procedures;
    • Organising students' individual records;
    • Preparing and sending students' requests for accreditation to evaluation panels;
    • Organising procedures for recognising diplomas acquired abroad, or their equivalence;
    • Communicating with students on any issues pertaining to registrar's acts;
    • Updating all information concerning students' academic records;
    • Giving support to the grade reporting procedure;
    • Ensuring all administrative tasks related to students' voluntary attendance of single course programmes;
    • Ensuring the administrative tasks behind the public notices for post-graduate programmes and Master's degrees; Coordinating the information to the sent to IPP's Presidency and/or the Ministry of Education;
    • Ensuring the administrative tasks necessary for awarding merit scholarships and school prizes;
    • Preparing and issuing admission, enrolment, attendance certificates and diplomas and any documents attesting to public information included in students' records;
    • Preparing all statistics related to students' attendance and performance;
    • Dealing with institutional correspondence;
    • Issuing diplomas and the Diploma Supplement;
    • Organising and filing processes.


Who we cater for:
ESMAD's students and all potential applicants to the School's programmes and courses.

Office Hours
Monday to Friday: 9.30am - 11.30am and 2pm-4pm
Tuesday and Thursday: 6pm - 8pm

Telephone Service Hours
Monday to Friday: 11.30am - 12.30pm and 4pm - 5.30pm
Person in charge: Patrícia Alves